Option 5 - 24/7 Customer Response

This option allows you to look after your customers 24 hours a day predominantly out of hours. Our educated and experienced team are available 24 hours a day to take calls from your customers and deal with any problems that may arise.

Covering all aspects of services that may be required on an emergency basis creating comfort for both your company and your customers. We provide this service for a variety of companies including new developers with the following advantages.

• All calls answered in your company name
• Experienced staff covering a variety of issues
• Daily data feedback
• All calls received are recorded
• Provision of a free phone number
• Documentation specific to your customer
• Out of hours cover
• Daily cover if required
• All calls have closure
• All trades available out of hours if required